Privacy Policy

Last Updated: January 25, 2026

Introduction

TDS Ventures, LLC ("we," "us," or "our") operates ClientSmart, a mystery shopping management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.clientsmart.com and use our services.

Please read this privacy policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Contact Us: When you fill out our contact form, we collect your name, email address, and any message content you provide.
  • Use Our Services: When you register for or use ClientSmart, we may collect additional information necessary to provide our mystery shopping management services.

Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

  • IP Address: Your device's IP address for security and analytics purposes.
  • Browser Information: Browser type, operating system, and user agent string.
  • Usage Data: Pages visited, time spent on pages, and referral sources.

How We Use Your Information

We use the information we collect for the following purposes:

  • Respond to Inquiries: To respond to your contact form submissions and communicate with you about our services.
  • Provide Services: To deliver, maintain, and improve ClientSmart's mystery shopping management platform.
  • Security: To protect against fraudulent, unauthorized, or illegal activity.
  • Analytics: To understand how visitors use our website and improve user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Third-Party Services

We use the following third-party services that may collect information:

  • Cloudflare Turnstile: We use Cloudflare's Turnstile service to protect our contact form from spam and abuse. Cloudflare may collect information as described in their Privacy Policy.
  • Google Fonts: Our website uses Google Fonts for typography. Google may collect usage data as described in their Privacy Policy.

Website Analytics

We use a privacy-focused, first-party analytics service to understand how visitors use our website. This service:

  • Does not use cookies for tracking
  • Does not store your IP address
  • Does not track you across other websites
  • Does not share data with third parties

The analytics service collects anonymous usage data including page views, session duration, browser type, device type, and approximate geographic location (derived from IP but not stored). This data helps us improve the website experience.

Cookies and Tracking Technologies

Our website uses minimal cookies. We do not use cookies for analytics or tracking purposes. Cookies may be used by third-party services (such as Cloudflare) for security and functionality purposes. You can configure your browser to refuse cookies, but some features of our website may not function properly.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and services, subject to confidentiality obligations.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

TDS Ventures, LLC
Email: [email protected]
Website: www.clientsmart.com